FAQ
COVID-19 Update:
Due to the ongoing global health crisis all carriers are experiencing delays across their delivery networks due to increased demand. This includes updates to order tacking and delivery times.
Please rest assured that your order is on its way and will be arriving to you as quickly as possible.
We do ask that you take this into consideration before contacting our support team, and to allow an additional 2-3 days after your quoted delivery time frame before contacting us.
We continue to provide contactless delivery through our delivery partners, to ensure you are keeping safe while staying at home.
Due to the ongoing global health crisis all carriers are experiencing delays across their delivery networks due to increased demand. This includes updates to order tacking and delivery times.
Please rest assured that your order is on its way and will be arriving to you as quickly as possible.
We do ask that you take this into consideration before contacting our support team, and to allow an additional 2-3 days after your quoted delivery time frame before contacting us.
We continue to provide contactless delivery through our delivery partners, to ensure you are keeping safe while staying at home.
Who is kasonova
Kasonova was created by fashionista yessenia ramos.
do you ship to all 50 states
yes, kasonova.com ships to any of the 50 states.
how do i qualify for free shipping ?
kasonova.com offers FREE STANDARD 3 DAY SHIPPING on all U.S. merchandise orders $50 and over (excluding taxes). For shipments totaling less than $50, there is a delivery charge of $6.50 for Standard 3 Day shipping or $6.50 for UPS Ground. Our standard shipping option is Standard 3 Day shipping. Gift Cards and eGift Certificates do not apply. Select items considered hazardous materials are restricted and do not qualify for Free Standard 3 Day shipping and must be shipped ground.
how do i track my orders ?
In your order has shipped confirmation email you will find a link to track your order. Please click on this link to track your order.
If you cannot find your order has shipped confirmation email then please contact us.
If you cannot find your order has shipped confirmation email then please contact us.
Question 4